Refund Policy
Last Updated: March 2026
At DigitalWebSight, we provide digital products (B2B outreach data). Due to the nature of digital downloads, our refund policy is strict.
1. Digital Product Policy
All products sold on our website are digital data files delivered electronically.
Once the product has been downloaded or delivered, it cannot be returned.
Therefore:
All sales are final.
2. No Refund Policy
We do not offer refunds for the following reasons:
- Change of mind
- Incorrect purchase
- Lack of technical knowledge
- Expected results not achieved
- Email deliverability issues
Email deliverability depends on many external factors including:
- Domain reputation
- Email warm-up
- Sending behavior
- Spam filters
3. Data Accuracy Disclaimer
Although our data is verified through multiple sources:
- Up to 20% of records may be outdated or invalid due to job changes, company updates, or email changes.
This is normal for any B2B data provider.
By purchasing our data, you accept this condition.
4. Technical Issues
If your data does not download after successful payment, it may be due to a technical issue.
Please allow up to 48 hours for resolution.
If required, we will manually send the data to your email.
5. Duplicate Orders
If you accidentally purchase the same product more than once, please contact us within 24 hours, and we will review the request.
6. Contact Support
If you need assistance with your purchase, contact us:
Email: support@digitalwebsight.com
